Day 18: Phone, Internet & Services
Basic service situations
Report a simple service problem and ask for help.
Objectives
- Say something does not work
- Ask for help with internet or phone
Vocabulary
Tap play to hear pronunciation (browser speech engine).
telefon
phone
internet
internet
wifi
wifi
Ne radi
It doesn't work
Možete li pomoći?
Can you help?
Trebam pomoć
I need help
korisnička služba
customer service
| Target | Meaning | Notes | |
|---|---|---|---|
| telefon | phone | ||
| internet | internet | ||
| wifi | wifi | ||
| Ne radi | It doesn't work | ||
| Možete li pomoći? | Can you help? | ||
| Trebam pomoć | I need help | ||
| korisnička služba | customer service |
Patterns
Service problems
Reporting issues
- Internet ne radi.
- Trebam pomoć s wifi-jem.
Speaking Practice
Record yourself, listen back, and download anything worth keeping.
Service phrases
Internet ne radi.
Možete li pomoći?
Trebam pomoć.
Support call (record this)
Dobar dan. Zovem se [ime]. Internet ne radi u stanu. Možete li pomoći? Hvala.
Writing Practice
- Write a short message reporting an internet problem.
Scenario: Talking to support
Internet is down
You: Dobar dan. Internet ne radi. Možete li pomoći?
Support: U redu. Koja je adresa?
You: Živim u Zagrebu. Hvala.
Immersion Tasks
- Practice explaining a service problem without notes
Self-Check
- Can you say something doesn't work?
- Can you ask for help clearly?